Last updated: July 27, 2026. This document defines the standard parameters, intellectual property rights, and SLA expectations governing engagements with Burhani's Tech.
Burhani's Tech agrees to deliver bespoke ERP configurations (SAP Business One), customized software development, VPS server management, process automation, and SEO/SMM marketing campaigns as specified in signed Service Level Agreements (SLAs). All technical deliverables are governed strictly by the milestones and timelines outlined in individual scope of work (SOW) documents.
Unless explicitly negotiated otherwise inside the SOW, Burhani's Tech retains full intellectual property (IP) and copy ownership of pre-existing core software modules, server automation scripts, and custom templates. Upon final project settlement, the client is granted an exclusive, perpetual, royalty-free license to execute and host the customized software application for their commercial operations.
Clients with active Annual Maintenance Contracts (AMCs) receive priority helpdesk support routing. While we guarantee high-uptime thresholds and automated file-system backups under active AMCs, Burhani's Tech is not legally liable for external service carrier failures, force majeure disruptions, or unapproved customer-side database overrides.
These terms and all individual SOWs are compiled, evaluated, and governed under the laws of Pakistan. Any structural disputes, non-payment concerns, or compliance conflicts shall be addressed through arbitration in Lahore, Pakistan before any external legal escalation is pursued.